Mobile devices, particularly smartphones, have made online casino play easier than ever. However, before you download your favorite casino’s app, there are some things that you should know about the casino and how the app works. Let’s take a look at the big things to be aware of before you get started. Remember, a lot of these points are little things, and they might not become issues for you. Still, it’s better to know about them before they become a problem.
Look at functionality
This is really the big difference between online play from a computer and casino action on an app. Out of necessity, there will be differences here, so you want to make sure that the differences are not going to harm your enjoyment. Not all casinos offer all of their games on their mobile platform, and not all options within the games might be offered. For example, they might offer a very basic blackjack game on their app, but they might not have the variations that they typically carry, such as Spanish 21. Or, if you like to play craps, they might offer all of the basic bets, but not the single roll bets with the high payouts. This is likely to affect you more if the games you like are not quite as mainstream, or if you like to take more obscure bets within the most popular game. If you are impacted here, be sure to figure these things out beforehand so that disappointment and frustration are minimized.
Layout is another concern. Sometimes, if the app isn’t well designed, it might be a bit more difficult to find and access the games that you enjoy playing the most. This has gotten much better over the last few years as app design improves, but not all casinos are on the same page with this yet. If it’s possible to test the app out before you make a deposit by creating a free play money account, we highly recommend that you do so.
Look at banking
Not all banking features translate from the site to the app, so be aware of the differences. For example, some sites do not allow you to make withdrawals from your gaming account to your bank or card. If this is something that’s important to you, pay attention before you think about making another deposit. For most people, this really isn’t a big deal. The thing that we are quick to point out though, is that if you win big while you’re on your phone, there’s a chance that you could lose that money if you keep playing while on the emotional high if you can’t withdraw your cash right away. We recommend that you only use apps that allow you to both deposit and withdraw funds just so that the distinction between the actual site and the app is minimized. The closer that these things resemble each other, the better for you.
Look at customer service
Customer service is typically harder to access from within an app than it is on your computer, simply because your computer is faster and better able to multitask. Creating a live chat with a customer service rep is easy on your computer, but through an app there are many difficulties. This might not be a big deal to you, but if it is, figure out if your casino of choice has alternative methods of contacting customer service other than live chat. Most allow you to call them or email them, so check into this. If your app does have a messaging service that connects to customer service, make sure that you know how to use it before it becomes urgent.